It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option.
Please contact reception if you wish to register for online services, you will require to bring photographic identification with you. You will be unable to register for online services until we have issued you with the appropriate information.
NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.
Your Repeat Medication
If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription.The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing.
Run out or just about to run out of medication requests
Unfortunately a small minority of patients are repeatedly running out (or just about to run out) of their medication. ‘Urgent’ requests of this nature cause a great deal of disruption to the smooth running of the practice. Please be aware that such requests will be questioned very carefully by the reception staff and may well be refused by the GP. A record is kept of such requests.
If you forget to request a repeat prescription
If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP.
If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.
You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.
If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.
If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.
How to order your medication
Online
If you are currently ordering medication online and do not have a nominated pharmacy for these to go to electronically, a pharmacy will be nominated for you based on the closest to your address. If you are unsure which this is, please contact the surgery on 01670 544125.
It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option.
Please contact reception if you wish to register for online services, you will require to bring photographic identification with you. You will be unable to register for online services until we have issued you with the appropriate information.
In person
You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.
Please place your repeat prescriptions request in the prescription order box in the waiting room.
Phone
Repeat prescriptions can be obtained by telephone on 01670 541930, Monday to Friday between the hours of: 08:30 – 11:00am and 2:00 – 4:00pm
Medication reviews
The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Hospital requests
When you are discharged from Hospital you should normally receive seven days supply of medication.
Medication changes following clinic appointments and admissions to hospital will be automatically actioned by the doctor. Your repeat list will be updated appropriately. There is not usually a need to contact the surgery for this to happen.